Our Commitment to Your Privacy
At Bissesar Technologies Limited, we understand that your privacy is incredibly important. We are committed to being entirely transparent about how we collect, use, and protect your personal information when you visit our website at https://bissesar.co.nz. This privacy policy has been crafted in accordance with the New Zealand Privacy Act 2020 to ensure you feel secure, valued, and well-informed whenever you choose to interact with us.
The Personal Information We Collect
We only collect personal information that is strictly necessary for us to provide you with our technology services and to maintain a great working relationship with you. This generally includes basic identity and contact details such as your full name, email address, telephone number, and company name when you choose to fill out a contact form or request assistance on our website. Additionally, we may gather automatic digital information regarding your interactions with our site, including your internet protocol address, browser type, and the specific pages you view during your visit.
How and Why We Collect Your Information
We believe in open communication, which is why we collect personal information directly from you whenever possible, ensuring that you are fully aware of the collection and the reasons behind it. This happens when you actively communicate with our team, sign up for updates, or request our professional services. On rare occasions, we might collect information about you from another source or a publicly available directory, but we will only do this if the law allows it or if you have authorised us to do so. Providing your details is completely voluntary, though choosing not to share certain information may mean we are unable to provide you with specific technology solutions or respond fully to your inquiries.
How We Use Your Information
Your personal information is treated with the utmost care and is only used for the specific purposes for which it was originally collected, or for reasons directly related to those purposes. We use your details to deliver our technology solutions, manage your client account, respond to your support requests, and process billing. We may also use your contact details to keep you updated on new services, security alerts, or technical insights that we believe will add genuine value to your business operations. If you ever wish to opt out of receiving these updates, you can let us know at any time and we will respect your request immediately.
Sharing and Disclosing Your Data
We deeply value the trust you place in us, which is why we do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers who assist us in operating our website, managing our business systems, and delivering our services to you. These external partners are legally obligated to keep your data strictly confidential and safe. In line with New Zealand privacy principles, if we ever need to disclose your information to an organisation outside of New Zealand, we ensure that they provide comparable privacy protections to our own local laws, or we will obtain your explicit permission before any transfer takes place.
Protecting and Storing Your Information
We take data security very seriously and have established robust technical and organisational safeguards to prevent the loss, misuse, or unauthorised access and disclosure of your personal information. Our internal systems are designed so that only authorised employees who genuinely need your details to perform their work duties can access them. While we actively implement modern security practices to protect our website and hosting environments, it is important to note that no internet transmission or electronic storage method can ever be guaranteed as completely secure.
Retaining Your Personal Information
We will only keep your personal information for as long as it is required to fulfil the purposes outlined in this policy, or as necessary to comply with our legal and statutory reporting obligations. When your information is no longer needed for these legitimate business or legal reasons, we will take secure and permanent steps to either destroy the physical and digital records or anonymise the data completely so that you can no longer be identified.
Your Rights to Access and Correct Your Data
You hold full ownership of your personal data. Under the Privacy Act, you have the right to request a copy of the personal information we hold about you at any time. If you notice that any of the information we have on file is incorrect, incomplete, or out of date, you can ask us to correct it. We will review your request promptly and make the necessary updates. In the unlikely event that we cannot make the exact correction you have requested, we will take reasonable steps to attach a statement of correction to your information, ensuring that your perspective is always visible alongside the data.
Cookies and Website Tracking
To enhance your browsing experience and better understand how visitors navigate our website, we use cookies and similar digital tracking technologies. These small data files collect behind-the-scenes technical details, such as the time spent on our site, geographic location indicators, and the links clicked, but they do not identify you as an individual unless you choose to provide your personal details through a form. You can adjust your web browser settings to block or manage cookies at any time, though doing so might affect the functionality of certain areas of our website.
Changes to This Privacy Policy
From time to time, we may update this privacy policy to reflect changes in our operational practices or to align with new legal requirements under New Zealand law. Any modifications we make will be posted directly on this page with an updated effective date. We encourage you to visit this page periodically to remain informed about how we are protecting your privacy.
How to Contact Our Privacy Officer
If you have any questions, comments, or concerns about this privacy policy, or if you would like to make a formal request to access or correct your personal data, please do not hesitate to reach out to us. You can contact our designated Privacy Officer directly through the contact options available on our website at https://bissesar.co.nz. We are always happy to assist you and will do our best to address your inquiries swiftly and professionally.